‘Error Prevention (All)’ requires a website to check, confirm and allow reversal of pages that require users to submit information.
Introduction
When a user is going through a process that results them submitting information, it’s more important than ever to try and prevent mistakes.
Although all users are susceptible to making mistakes, some disabilities and impairments can make
Provide help to users.
Introduction
While many guidelines cover highlighting mistakes and remedying them, it’s useful to help users avoid making errors in the first place. Users with disabilities, such as impairments with reading, focus or understanding, are more likely to make mistakes than others.
Where a label or control isn’t as clear as it can be, adding
Elements do not change without a request.
Introduction
Some of your users will find automatic changes hard to deal with. Unexpected actions can interrupt their concentration and prevent them from reaching their goals. Help your users by keeping them in control and avoiding elements on your website that change automatically.
A change without a request is especially troublesome
Define words where meaning is ambiguous without pronunciation.
Introduction
You can help your users by paying attention to words where the meaning isn’t clear unless the word is pronounced (or spoken). Words like these can make it hard for your users to understand your content, especially if they use a screen reader (which could pronounce words incorrectly)
‘Reading Level’ requires that users with nine years of schooling can read your content.
Introduction
All of your users need to be able to read your content. That means you need to write with a range of people in mind, from a College Professor to someone straight out of school.
The key is to write as simply as
Define any abbreviations.
Introduction
Using abbreviations can cause confusion and prevent some of your users from understanding your website. Users with limited memory, cognitive impairments or a reliance on screen magnifier may struggle with shortened words and phrases.
Avoid using abbreviations where you can and explain them when you need to use them.
Abbreviations (like Dr for Doctor) also
Define any unusual words or phrases.
Introduction
Some of your users will find it hard to read unusual uses of words on your website. Things like figurative language, idioms and jargon can be difficult to process. Users who read your content zoomed in may struggle with unusual words if they can’t see the context around them.
Avoid using
‘Section Headings’ requires you to organise content with headings.
Introduction
Adding section headings to all content will help your users understand your website. They are most helpful for users who have difficulty focusing or remembering where they are on a page, as well as users with a visual impairment who may navigate by skipping between headings.
You can
‘Link Purpose (Link Only)’ requires that every link’s destination is clear from its text.
Introduction
It’s essential that you make your links clear and easy to understand.
That’s because users with assistive technology, like a screen reader, often hear all the links on a page to help them find where they want to go. Others may view your
‘Location’ requires you to let users know where they are on your website.
Some of your users will have problems understanding the structure of your website. They can get lost, especially during interactions like checkouts that take place over a few pages.
You can help your users by making it clear where they are on your website.
How
